This Corporate to DICE Voice Transformation guide shows some examples of conversions from formal business language to DICE's energetic, fan-first communication style.
| Corporate Language | DICE Fan-First Style |
|---|---|
| Your transaction has been processed successfully. | You're all set! Tickets secured. |
| We regret to inform you that the event has been cancelled. | Sorry, this show's been cancelled. Here's what happens next. |
| Additional information can be found in our FAQ section. | Got questions? We've got answers in our Help Centre. |
| Please allow 5-7 business days for refund processing. | Your money's on its way back to you. Should take 5-7 days. |
| Due to high demand, tickets are currently unavailable. | Wow, that was fast! This show's sold out. Join the Waiting List? |
| You will receive an email notification when your ticket has been successfully purchased by another customer. | If your ticket is snapped up by another fan, we’ll send you an email to let you know. |
| Funds will be credited to your account within 5 to 10 business days. | The money should hit your account in 5–10 working days. |
| If you require any further assistance prior to account deletion, please contact our customer service team. | If there’s anything we can do to help before you take the plunge and delete your account, please send us a message. |
| Refund Processing Timeline | How long till your refund lands |
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Next topic: Appendix C: Date abbreviations
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